The Challenge
In a startup, conflicts can't fester. You see each other every day.
Common Conflicts
- Feature prioritization
- Code review disagreements
- Personality clashes
- Work distribution
My Approach
Listen First
Hear both sides without judgment.
Find Common Ground
Everyone wants the company to succeed.
Focus on Outcomes
What result do we need? Work backward.
Follow Up
Check in a week later. Make sure it's resolved.
Example
Richard and Gilfoyle arguing about architecture? Get them to write up their approaches. Compare objectively.
Being COO is 50% conflict resolution.